When my boyfriend and I were searching for a place to call home, amongst all of the options, we hoped for this place. We adored the aesthetic of the community externally and found the apartment unit to be beautiful. Since moving in, we have noticed some things that we believe are not up to par. We have had many maintenance issues that we have felt were made to be smaller than they were (by the manager to be specific). On that note - maintenance has been wonderful. Speaking of wonderful - the leasing agents have been decent when it comes to communicating and working through an issue. But, as of late, this has not seemed to be the case. For example, I took a step outside of my apartment one afternoon to find attached to my doorframe a note. This was a patio violation. There had been no communication prior - no prior warning in the form of a note, email, or call - that our patio did not meet standards. I remember asking about what was allowed upon moving in and, since living here, my boyfriend and I have had the same furniture outside. The furniture in question - sleek black camping chairs. When I read the note I decided to call to inquire as to if there could be respite in terms of the fine. I explained that we had had these camping chairs on our patio for six months prior to this violation given and that in that time no one had communicated to us that our patio did not meet standards. I also pointed out that many around the community have camping chairs as patio furniture. I was given the response that many people had been given violations as well. I did not get much as to pointing out the fact that no one had communicated to us in our six months here as tenants that those were an issue. I asked if there was anything we could do or anything they could do to cancel the fine and use this as a first notice. The answer was a resounding no. Both my boyfriend and I are growing less and less satisfied with our time here as tenants, which is a major disappointment because we dreamed of calling this place our home.
Amber Barrett
March 08, 2024
