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Reviews Page 49

Embarc at West Jordan Logo



6885 S Redwood Rd, West Jordan UT 84084

(801) 561-7474

http://www.embarcatwestjordan.com


See why our residents are raving! Our West Jordan, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Embarc at West Jordan apartments in West Jordan, Utah today.


Reviews List

J

Poor customer service, extremely shady practices from management, numerous hidden fees.

Jordan Johnson

May 13, 2014

B

Very rude and dirty complex. Kids and adults playing and picking in garbage cans. People never pick up after pets. Stay off the grass... rude people... had my car broken into twice in the 5 months ive lived here. The BIGGEST PROBLEM so far is the black mold issue we have been having. Apartments have poor circulation. Very high humidity which is creating mold in our apartment we have been sick with respiratory symptoms for the past 5 months we have lived here and there is trash everywhere. the employees of southwillow are a poor excuse of customer service reps. Very rude! Currently trying to cancel my lease. My wife and I regret ever doing business with this apartment complex. Let me save anyone the hassle of moving here and just dont. Rent is cheap for a reason. You get what you pay for!!!

Billy Calypso

March 22, 2014

J

Our experience was less than desirable: **The office staff was unfriendly, never greeting me when I walked in the office and the majority of the time, they acted like it was an inconvenience to help me. **The apartments themselves are small and dated. Updates have been done, but from what I could see, they are few and far between. **The landscaping is spotty. Good in some areas and but horrible in others. If your apartment is near the pool, expect to have a muddy pond outside your door throughout the summer as they water excessively. **At the time, it was a convenient location to live, but my car had it's windows bashed in twice in the five months I lived there. Nothing ever stolen, just broken windows. ** There isn't a lot of general parking. Depending on where you live in the community, if you have more than one car, you could be walking quite a ways to your apartment. **Out of order washers and dryers were never labeled as such. When your paying per load, this can get annoying if the dryer doesn't get hot or washer never fills up. **I never had any idea when maintenance would be coming to fix things or if they had been there. They don't give you any timeframe or call before or to follow up. ** Windows are old and drafty. ** In my five months of living there, the pool/hot tub was closed twice by the health dept. On the plus side, people for the most part picked up after their dogs.

Jessica Stringham

March 13, 2014

M

Management is rude and doesn't keep their word. They had a referral program that said if you referred someone to live in the apartment they would give you $200 of your rent. I did this did the proper paperwork, and was told that I would get the $200 off the next 2 months. I waited for it to come off my rent it never happened so a couple months later I went in and asked about it and they told me it was denied because when my friends came to look at the apartment they didn't say my name or apt # on their first visit even though when they said I referred them when they signed the lease. They told me that they put a "notice" on my door to let me know that we didn't "qualify" for the referral program... Yeah never got that either. They are not an honest company. Wouldn't recommend them.

Makenna Mitchell

February 28, 2014

r

HORRIBLE! Management is the worst and the girls in the office are so rude. Try going to a regional and she is even worse. Nonsense and try to charge you for a copy of a lease. They fail at trying to contact you but are sure able to send you to collection to get MONEY, AMC manages these apartments. Be aware when you rent an apartment of the management company that manages the complex. AMC is the WORST and always have hidden fees! I worked for the company, deposits are NEVER refunded. They tell employees that live on the ground to give rave review to boost from poor prior reviews. DO NOT RENT HERE OR FROM AMC!!!!

ryan narmore

December 19, 2013

J

I lived at South Willow for 11 months and had to break my lease due to a job relocation. First off, their one bedroom is INSANELY small. I got the 550 sq feet due to pricing and was very, very cramped. I was told after I signed the paperwork that they had changed management and now tenants had to pay for their own water, parking space, and even light above the parking the carport. While I didn't have any break-ins (Thank God!), I had NO air conditioning for well over three months, in 100+ temperatures. My AC kept freezing over and while maintenance came and looked once, they didn't do anything about it. My boy friend and I ended up heating up towels and putting it on top the AC and ice chunks broke off like crazy. There were a lot of stray cats that wandered around. That was cool with me, because I love cats. The pool is definitely a high point. When I moved out, they made me pay nearly $2000 to replace carpeting and paint.I tried to fight it, but they threw out the "we'll contact our lawyers" and I just decided to pay them off, as oppose to bring out more drama. They wouldn't accept that I had a new job out of state as a good enough reason to break a lease. All in all, I'd say do your research before moving here. There are unexpected costs and apparently, recent break ins. Good luck....

Jill O'Neill

August 11, 2012

B

Brandy Egan

March 28, 2012

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