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Reviews Page 49

Embarc at West Jordan Logo



6885 S Redwood Rd, West Jordan UT 84084

(801) 561-7474

http://www.embarcatwestjordan.com


See why our residents are raving! Our West Jordan, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Embarc at West Jordan apartments in West Jordan, Utah today.


Reviews List

p

Not bad

parker hollingshead

September 02, 2016

S

Seriously people, do not live here. I made the mistake of ignoring these reviews and moving in. I honestly should have listened to all of these reviews saying how horrible this place is. When I first came and checked out the apartment everything was great. They couldn't show me the actual apartment I would be getting because it "wasn't available" so they showed me one exactly the same. When signing my lease no one told me about all the fees they add on to your rent. I even called a week before my move in date to see my apartment but still was told I couldn't see my actual apartment until I moved in. This should have been a huge sign. When I moved in the apartment was not like the one I saw. I was told I would have hardwood floors and received carpet. Turns out they ended up firing the lady who helped me into my lease because of how much she screwed it up. There was nothing but lies being told to me. On top of all this the fees are ridiculous. I was only told I had to pay for my $15 parking stall and my $9.40 trash bill. Turns out 2 months into my lease they are now hitting me with sewer fees, water fees, street light fees and an administration fee. NONE of this was told to me before signing my lease. Also, I was under the impression (told to me by the person who signed me up on my lease) that I had until the 5th to pay my rent. Turns out she lied about that too and I got hit with a $150 late fee for paying late, and was told if I didn't hurry and bring them an extra money order for the difference before they posted the notice on my door there would be an extra fee. This place is ridiculous and I wish I would have never moved in here. I can't wait for my lease to end, and am honestly considering just paying to get out of the lease at this point. Just whatever you do, DON"T RENT HERE!!

Samantha Frisbey

August 05, 2016

R

DO NOT RENT HERE! The AC was broken the last 6 weeks that we rented and was still broken by the time we left. When I told them I was pregnant and developing an asthma like condition from our downstairs neighbor smoking with no AC, they said it wasn't their problem and they didn't care. After 2 months of leaving, they haven't given us back our refund back because they, "lost" the paper work for my husband's service dog that he needed after fighting for our country. They don't care about your over well being, they just want money. They have no integrity. I repeat, DO NOT LIVE HERE!

Rebecca Olmedo

July 26, 2016

L

Management is a joke. I currently have a lease ending on July 8th at your South Willow complex in West Jordan, UT. Today I stopped by to do a walk through one last time & check my mail, when I arrive at my door there is a 3 day to vacate notice posted for not paying my rent?! I paid my prorated 8 days of rent a week before July even started. There is mold everywhere in the apartment & all management ever did to remedy the issue was "clean it". It just grew back several times & I have the work orders to prove it. I hoped that when the property was bought about 6 months ago things would get better but it's just as bad as before! Good luck because now the health department will be made aware of the mold issue & the hot tub that is more often times green than not!

Liz Brown

July 06, 2016

J

Jamie Parker

June 28, 2016

J

I went in here a few weeks back and spoke with Veronica, She didn't even get up and shake my hand or anything, I had to ask her for her name. She didn't tell me about the local area after asking her. While sitting at her desk she was playing on her phone and the other girl behind her had a customer also and I over heard how professional she was with the gentlemen she was helping. I refused the tour because she was so unprofessional. I called back every other day checking for a day she was off, I came back in on a Saturday to meet with Samantha, She got out of her chair walked over to me greeted me with her name, she asked me to come and sit with her, she was very informed of the local area gave me great places to eat. I went on the tour with her she knew the apartments and even more she was very kind. she didn't only talk about apartments, she also carried on small talk. she never once pulled her phone out nor did she bring it on the tour. The girl Veronica gave me a bad taste about the place if Samantha wasn't there to save her I don't think I would have ever came back. Samantha needs to be the face of this company very kind person and she knows her stuff. I think this place is so bad because of Veronica. Samantha informed me she was transferred to the area within the past few months and I believe it is the best idea they every had. If I do rent from them it will because of Samantha. I believe she should move further with this company if you had more employees like her your review wouldn't be a 1.3... I give it a 2 because veronica was so horrible. Samantha should get a 5.

John Thomas

April 13, 2016

o

Don't come and rent if I could I would give it no stars at all. They just jacked up the prices, they won't negotiate with you. The new management doesn't take care of the people. I have never been late making payments, I've asked that my appliances aren't working and they say it's fixed but it's still the same. I would recommend somewhere else but not here I had to forcefully resign my contract because their is nowhere closer to work. Thanks but no thanks south willow and your new management.

omar olmedo

March 30, 2016

E

"DON'T RENT HERE" After living here for 6 months I've realized I made a horrible mistake. I have a husband a and a new born baby. The apartment, when I left, was clean and actually better than when we received it and they still didn't want to give me my deposit back. We requested a few clean ups during my stay here, because the apartment was given to me with mold and the maintenance guy didn't show up till a week later after we called, oh and he used my cleaning supplies to clean the mess!!! There's dog poop everywhere also. If I could give this place a no star I would.

Elie

March 18, 2016

R

DO NOT RENT HERE! Biggest mistake of my life. We got the run around for months which ended up costing us over $800. Do not trust anything this place says. Get everything in writing so you are covered when they try and rip you off. South Willow is not interested in keeping tenants who pay on time, because they make their money on the late fees.

Riley Wardle

January 12, 2016

M

if i could give this place a lower review i would, the employees are always rude, and they are terrible when you move out. my husband and i gave about a 90 day notice that we were moving on thanksgiving.i told them we would leave the keys in the place since we were moving a ways away. we left it clean and everything, they charged us 800$ because they didnt check to see if we moved or get the keys for two weeks.. so i would never recomend this place, i warned anyone i saw in the office instead.

Morgan Baker

December 23, 2015

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