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Reviews Page 46

Embarc at West Jordan Logo



6885 S Redwood Rd, West Jordan UT 84084

(801) 561-7474

http://www.embarcatwestjordan.com


See why our residents are raving! Our West Jordan, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Embarc at West Jordan apartments in West Jordan, Utah today.


Reviews List

D

David W

June 18, 2017

C

Very poor quality. Neglected to inform us that construction would begin on the outdoor dining area, pool area, BBQ area, and dog park the week after move in, and that they wouldn't be available for use for another 4-6 months. Apartment was filthy upon move in so I had to wait another week to unpack. It is a smoke free community, however our downstairs neighbors smoked nonstop and nothing would be resolved after issuing complaints. Dumpsters are always overflowing into the parking lot making for a bad look and smell most of the week. Clubhouse and model apartment are much different than the actual apartment. Real vs fake granite counters, new vs old cabinets, floors are squeaky and uneven, ac/heat is out of date and inefficient to use, 2 windows were so dirty they didn't even slide open anymore. Laundry facilities are hit and miss. Very understaffed. No perks. Gross part of town, cops are there often.

Colton Seely

June 02, 2017

E

Erica Hugie

May 20, 2017

R

I have lived here a long time and enjoy it. The management has always treated me really good and I have good neighbors. I'm excited to see the new improvements and can't wait for the pool area to be open. I have nothing negative to say about Southwillow.

Richard Freedrone

May 18, 2017

J

First of all this doesnt deserve a rating. Don't ever live here! Management is a joke! All they want is $$ and will find ways to screw you over and admit that's all they want. I cleaned my apt very well and shampooed the carpets before I moved out which it was cleaner when I moved out then when I moved in. I was told my apt smelled horrible of pets and was not cleaned. Funny thing is I don't own pets! But what do I know right? When I wanted to go over the move out sheet I was told I could come look at photos of "damages". So when I went in and talked to the assistant manager she said she would have to "upload" the photos and I needed to make a appt. They told me it would have to be Friday. When I talked to the assistant manager to see if I could see them that day she asked me who told me there were photos cause there wasn't any! LlARS!!! The apt was going to renovated after I moved out. They got new carpet but still made me pay for the old carpet. Also the time I was living there we could smell cigarette smoke coming through the vents and it was coming from the people off to the side of us on the bottom. When I called about it I was told I need to confront them and work it out with them. And yes it's a non-smoking apt and plus thats not my job. So in the end don't live here ND if you do take pics when you move out!

Jordon Bradshaw

May 02, 2017

E

I have lived here for 12 years now, and I would never even consider living anywhere else!! The management, the staff, and my neighbors have all been wonderful and I couldn’t think of a better place to call home!! Having lived here so long, I have fixed my apartment up so that it looks like a home, and it is like heaven to me. I guess I'm just one of those lucky people that has found his personal refuge from the world. You will not find a more conveniently located apartment complex in the entire valley!! I would strongly recommend this complex to anyone looking for a home. You’ll know as soon as you meet the staff how great this place truly is!! I just want Darren and his maintenance personnel to get some recognition for all the work they do to keep the tenants happy. They are always cheerful and always say hello. Whenever I have a problem with anything they are always there and have gone above and beyond the call of duty. My balcony/patio that's right outside my bedroom is the best selling point ever. I've sat in my balcony late at night and in the mornings when the sun is hitting the balcony in gorgeous morning rays. It's quiet and peaceful. My other balcony located outside my living room is cozy and calming. I really love living here. If there is ever a time that management decide to turn this complex into a condo, I WILL buy mine!

Ernie Kuhn

April 29, 2017

P

Don't ever live here. We made the terrible mistake without reading the reviews. Should have known when I moved in that it was not a good idea to move there considering they wouldn't even let me see the apartment before signing the lease because it was being cleaning... and a bunch of bs. Needless to say we were desperate as we just got married. When we moved out they lost my 60 days notice. Then sent me a statement after we moved into a new place saying that we owe them 200 dollars for painting the entire walls and new blinds (which were already broken when we moved in. I even wrote it on my move in statement.) so they took all my deposit and then sent me a new statement because they found my 60 days notice and charged me for the rest of the month which was 3 weeks and charged me 2.5 times the amount of the my full months rent. So they charged me 1200 dollars for a 1 bed 1 bath to move out. I have a lawyer that is now handleing this. READ the reviews people! DO NOT MOVE HERE! Terrible management. They respond on here like they care but they don't. It's all a show.

Paige Anderson

April 28, 2017

M

Wish I could go zero stars. My AC broke twice over the summer. Both times it took well over a week to fix. Because they buy everything so cheap the ac will break if you turn it down past 75. My sick and dishwasher is now backed up and has been for THREE WEEKS. I've put in multiple work orders and called talked in person with the office and matinence they literally don't care. I'm not able to cook food for my family or use my dishes. Also with it being backed up there is food rotting and smelling up the whole appartment but of course the complex doesn't care it's truly awful service. Save your self the stress and money of not coming here. Not worth it. Terrible experience. I heard a knock on my door, I was just waking up so I was going to get dressed before answering the door. While doing so two employees at south willow barged into my home. One woman one man. They only knocked once before unlocking my door and coming in. I didn't even get the chance to walk to the door. I was not dressed when they came in. I was shaking for hours after. They told me that I was "moved out" and that's why they came in. I've just moved in a few weeks ago. Do not come to these appartments. They don't care for your privacy and clearly the management and employees don't communicate. Also neither of employees apologized for barging in on a teenager getting dressed

Michaela Dickie

April 19, 2017

W

This place is TERRIBLE! do not move here. One maintenance people come into your apartment without even knocking.. they never deice the sidewalks when it snows so you almost bust your ass every time. also they have a tow company (Legacy Towing) come in and tow cars if their tags are old, even though you are in fact registered. I parked my car late on Friday night I woke up to go to work on Saturday morning at 6am. I come out to my car being gone. they said my car isn't registered and that is why it was towed.. I have proof my car is in fact registered until 09/2019 per Virginia DMV and they told me the tow company isn't open on weekends so I am suppose to wait until Monday, I also have a car seat in there for my daughter and I cant get it until Monday either so I am pretty much screwed. THIS PLACE SUCKS! OVER PRICED AND TERRIBLE ALL AROUND. DO NOT MOVE HERE!

W Barker

March 11, 2017

F

Crooks, they'll take your money with a smile and never respond to your inquires. You'll have flooding, electric problems, ac/heater, water heater issues and these people won't do a thing to fix it.

Fred Fred

March 07, 2017

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