DO NOT MOVE INTO THE SOUTHWILLOW APARTMENTS!! Living here was horrible, but not only that, moving out was HORRIBLE!
I have been calling and calling to hear back about receiving our deposits back and they never answer their phone. When they do answer they tell me that their manager is busy and they will have her call me back and she NEVER does. Finally I get an invoice in the mail for charges that are absolutely insane for things that we shouldnât even be paying for! We got charged for rent again that we had already paid, street light charges, and drip pans?? Not only that but they are saying they need to replace the carpet because of red stains all over but would not show me the pictures of these red stains or take me to see them in person! The paint on the walls is layered up to the point where when you shut your door, it falls off of the walls. The pool is disgusting, the laundry rooms smelled like mil-dew and the washer/dryers were so dirty, the gym hardly ever had working equipment and the management did not care about anything besides $$$. They charged us over and over because they didnât have proof of our insurance that we had sent in multiple times. Finally they found it and retracted the last charge but it was already too late for our four other charges that we had already paid! One of my biggest mistakes was living here. Rude employees.
Molly Mckinnon
June 05, 2018
