Reviews Page 28

Embarc at West Jordan Logo



6885 S Redwood Rd, West Jordan UT 84084

(801) 561-7474

http://www.embarcatwestjordan.com


See why our residents are raving! Our West Jordan, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Embarc at West Jordan apartments in West Jordan, Utah today.

C

Not recommended at all.

Courtney Egan

September 03, 2019

C

Not recommended at all.

Courtney Egan

September 03, 2019

t

I recently moved in and i cannot be more grateful to be here. For my very first studio, this is more than i could have asked for. i love all the upgrades they did to the facility and can not wait to experience more. so far it has been great and i cannot be more thankful. the staff made the process easy for me and i felt like i really didnt do anything. They are great to work with and they were very welcoming. i appreciate them being on top of things and making things alot easier for me. everytime i come in, they are very positive and treat me more than just a number. They have a new assistant manager and i can already tell shes going to be an asset to the amazing team they have already. big thanks:)

terrance taumua

August 17, 2019

t

I recently moved in and i cannot be more grateful to be here. For my very first studio, this is more than i could have asked for. i love all the upgrades they did to the facility and can not wait to experience more. so far it has been great and i cannot be more thankful. the staff made the process easy for me and i felt like i really didnt do anything. They are great to work with and they were very welcoming. i appreciate them being on top of things and making things alot easier for me. everytime i come in, they are very positive and treat me more than just a number. They have a new assistant manager and i can already tell shes going to be an asset to the amazing team they have already. big thanks:)

terrance taumua

August 17, 2019

S

They refuse to fix anything. My new, overpriced apartment was DIRTY, including a dirty trashcan that they require us to have for “trash valet” service. It took them a week to replace it after me calling them repeatedly. (It’s a miracle if they actually answer the phone). There was black mold under the sink... they SPRAY painted over it. There’s black mold around my windows... they spray painted it and left streaks of residue on the windows. They left the spray paint and a nasty rag on MYYYY dresser in my apartment. There’s something under the carpet that keeps stabbing my feet and I have a gash on my foot because of it. They haven’t fixed it yet (I’ve been here a week and a half). They haven’t come to do the cleaning that the apartment NEVER GOT BEFORE I MOVED IN, so there are other people’s nasty food stains all over the kitchen. The AC barely works. The bathroom sink is clogged. There was even someone’s used Q TIP in my apartment when I moved in. N A S T Y and L A Z Y and U N R E L I A B L E are the best descriptive words for this place. Horrible, horrible management.

Santana whatley

August 06, 2019

S

They refuse to fix anything. My new, overpriced apartment was DIRTY, including a dirty trashcan that they require us to have for “trash valet” service. It took them a week to replace it after me calling them repeatedly. (It’s a miracle if they actually answer the phone). There was black mold under the sink... they SPRAY painted over it. There’s black mold around my windows... they spray painted it and left streaks of residue on the windows. They left the spray paint and a nasty rag on MYYYY dresser in my apartment. There’s something under the carpet that keeps stabbing my feet and I have a gash on my foot because of it. They haven’t fixed it yet (I’ve been here a week and a half). They haven’t come to do the cleaning that the apartment NEVER GOT BEFORE I MOVED IN, so there are other people’s nasty food stains all over the kitchen. The AC barely works. The bathroom sink is clogged. There was even someone’s used Q TIP in my apartment when I moved in. N A S T Y and L A Z Y and U N R E L I A B L E are the best descriptive words for this place. Horrible, horrible management.

Santana Whatley

August 06, 2019

S

They refuse to fix anything. My new, overpriced apartment was DIRTY, including a dirty trashcan that they require us to have for “trash valet” service. It took them a week to replace it after me calling them repeatedly. (It’s a miracle if they actually answer the phone). There was black mold under the sink... they SPRAY painted over it. There’s black mold around my windows... they spray painted it and left streaks of residue on the windows. They left the spray paint and a nasty rag on MYYYY dresser in my apartment. There’s something under the carpet that keeps stabbing my feet and I have a gash on my foot because of it. They haven’t fixed it yet (I’ve been here a week and a half). They haven’t come to do the cleaning that the apartment NEVER GOT BEFORE I MOVED IN, so there are other people’s nasty food stains all over the kitchen. The AC barely works. The bathroom sink is clogged. There was even someone’s used Q TIP in my apartment when I moved in. N A S T Y and L A Z Y and U N R E L I A B L E are the best descriptive words for this place. Horrible, horrible management.

Santana Whatley

August 06, 2019

C

Great place to live! Lots of Clean, up-to-date amenities to use!! Great staff! It’s nice to know that you can walk into the office and be greeted by nice friendly people that are always willing to help!

Crys Morgan

August 04, 2019

s

HORRIBLE!!! WHAT A SCAM!!!! My girlfriend (18) and I (19) lived here always paying rent early and keeping to ourselves. We were at a point in our life that we could follow our dream of moving to Oregon, upon doing so we had to mail in our final payment as they "weren't able to take our final payment electronically". Come 04/22/19 we got notice our last payment was due 30 days from then. After putting the money order in the mail on 04/25/19 we also reached out to the Leasing Office to let them know it is coming and received a "Thank you" confirmation the same day (04/25/19). I called multiple times trying to confirm that they had received the final payment in which I was told I would be receiving a call back from a manager to discuss the payment as we are in another state now. Not only did I not hear back from a manager that SAME DAY LIKE I WAS TOLD; I NEVER RECEIVED A CALLBACK, FROM ANYONE!!! AT ALL!!!! Concerned with where our funds had gone I continued to call and call to try to get ahold of ANYONE yet NO ONE is there to answer the phones. Come 07/30/2019 I receive a call from a Third Party Collections Agency (IQ Data in WA) stating that the rent was never paid. WOW, what a way to end your day. After telling the agency there must be some confusion because we paid, the agent Mika stated "they aren't going to want to talk to you". WHAT A JOKE!! I have tried calling Embarc at West Jordan MULTIPLE times today to get to the bottom of this, yet again NO ONE ANSWERS!! (Although I should have never had to call, as a manager was SUPPOSE to call me back) Not to mention the absurd numbers the collections agency is coming up with. Left multiple messages to the Leasing Office today asking for a call back to get this disputed so it doesn't hurt our credit (we are now 19 & 20) and yet I STILL have not heard back. DO NOT TRUST THIS PLACE WITH YOUR MONEY!!! PLEASE LEARN FROM THE SCAM THEY PULLED ON US!!!! Absolutely SICKENING.

smoaktree

July 31, 2019

s

HORRIBLE!!! WHAT A SCAM!!!! My girlfriend (18) and I (19) lived here always paying rent early and keeping to ourselves. We were at a point in our life that we could follow our dream of moving to Oregon, upon doing so we had to mail in our final payment as they "weren't able to take our final payment electronically". Come 04/22/19 we got notice our last payment was due 30 days from then. After putting the money order in the mail on 04/25/19 we also reached out to the Leasing Office to let them know it is coming and received a "Thank you" confirmation the same day (04/25/19). I called multiple times trying to confirm that they had received the final payment in which I was told I would be receiving a call back from a manager to discuss the payment as we are in another state now. Not only did I not hear back from a manager that SAME DAY LIKE I WAS TOLD; I NEVER RECEIVED A CALLBACK, FROM ANYONE!!! AT ALL!!!! Concerned with where our funds had gone I continued to call and call to try to get ahold of ANYONE yet NO ONE is there to answer the phones. Come 07/30/2019 I receive a call from a Third Party Collections Agency (IQ Data in WA) stating that the rent was never paid. WOW, what a way to end your day. After telling the agency there must be some confusion because we paid, the agent Mika stated "they aren't going to want to talk to you". WHAT A JOKE!! I have tried calling Embarc at West Jordan MULTIPLE times today to get to the bottom of this, yet again NO ONE ANSWERS!! (Although I should have never had to call, as a manager was SUPPOSE to call me back) Not to mention the absurd numbers the collections agency is coming up with. Left multiple messages to the Leasing Office today asking for a call back to get this disputed so it doesn't hurt our credit (we are now 19 & 20) and yet I STILL have not heard back. DO NOT TRUST THIS PLACE WITH YOUR MONEY!!! PLEASE LEARN FROM THE SCAM THEY PULLED ON US!!!! Absolutely SICKENING.

smoaktree

July 31, 2019

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