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Reviews Page 26

Embarc at West Jordan Logo



6885 S Redwood Rd, West Jordan UT 84084

(801) 561-7474

http://www.embarcatwestjordan.com


See why our residents are raving! Our West Jordan, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Embarc at West Jordan apartments in West Jordan, Utah today.


Reviews List

G

Geoffrey Bleazard

June 15, 2020

L

I had a studio unit at Embarc and it was the perfect size for what I needed. I lived here for about 9 months and never encountered a problem with the staff or maintenance. Cecilia at the front office is honestly such a nice person. The apartments are older but the price was great. If you’re ok with an older complex, I’d check this place out.

Laith Victor

May 21, 2020

L

I had a studio unit at Embarc and it was the perfect size for what I needed. I lived here for about 9 months and never encountered a problem with the staff or maintenance. Cecilia at the front office is honestly such a nice person. The apartments are older but the price was great. If you’re ok with an older complex, I’d check this place out.

Laith Victor

May 21, 2020

R

I am shocked at the bad reviews on here. I have been living here for a year and love it. Any issue or concern I have had is quickly addressed. All staff is friendly and willing to assist with any questions I've had. I just renewed my contract because I have been so pleased. Rent is affordable and the complex is clean. The management left out doggie treats and a cute sign to write messages and draw pictures in chalk around the complex during quarantine. There is always fun stuff happening and email updates for anything to be aware of.

Rachel Vanisi

April 27, 2020

R

I am shocked at the bad reviews on here. I have been living here for a year and love it. Any issue or concern I have had is quickly addressed. All staff is friendly and willing to assist with any questions I've had. I just renewed my contract because I have been so pleased. Rent is affordable and the complex is clean. The management left out doggie treats and a cute sign to write messages and draw pictures in chalk around the complex during quarantine. There is always fun stuff happening and email updates for anything to be aware of.

Rachel Vanisi

April 27, 2020

S

SCAM!!!!!DO NOT MOVE IN!!!!! Me and my husband only lived here for 4 months and then decided to buy out our lease. We were told that the apartment was newly renovated and that we would be the first occupants in the apartment(but everything was broken). When we moved in the countertops were falling apart it reeked of mold and weed. It wasn’t clean at all. Our front door was dented in, the locks on the windows were missing, the AC was broken (went out 3 times after move in) and when we were moving out we found black mold growing by the water heater. We left this apartment better then when we moved in. This apartment complex is a scam artist. We never received a garbage can from them and now they want to charge us $50 for one. I’ve been trying to talk to them but they are just ignoring me. When I to speak when them you can tell they don’t care. And are probably hope I will give up.

Shannnon Bringhurst

January 23, 2020

S

SCAM!!!!!DO NOT MOVE IN!!!!! Me and my husband only lived here for 4 months and then decided to buy out our lease. We were told that the apartment was newly renovated and that we would be the first occupants in the apartment(but everything was broken). When we moved in the countertops were falling apart it reeked of mold and weed. It wasn’t clean at all. Our front door was dented in, the locks on the windows were missing, the AC was broken (went out 3 times after move in) and when we were moving out we found black mold growing by the water heater. We left this apartment better then when we moved in. This apartment complex is a scam artist. We never received a garbage can from them and now they want to charge us $50 for one. I’ve been trying to talk to them but they are just ignoring me. When I to speak when them you can tell they don’t care. And are probably hope I will give up.

Shannnon Bringhurst

January 23, 2020

G

I used to live here but I had a terrible service with new administration so I moved out and after sometime they charged me with unreal charges. Please avoid this place!

GA EN

November 07, 2019

G

I used to live here but I had a terrible service with new administration so I moved out and after sometime they charged me with unreal charges. Please avoid this place!

GAEN Development

November 07, 2019

J

TL:DR - Management is neglectful as well as maintenance. Even if you are patient and cooperative they will try to screw you over. I DO NOT RECOMMEND for your own sanity. I lived in these apartments from Sept. 2018 to August 2019. I had 4 issues with my apartment during that time. I had an issue with a leak in my ceiling above my shower head coming from the apartment above me. I called the emergency on call maintenance and they completed all the work in about a week. I had no problems there they were helpful and gave me updates. Then at one point I came home and had ants all over my kitchen floor along the floor board. I always kept my apartment clean and could not find where they were coming from. I submitted a maintenance request but never heard anything back. Finally after about 2 weeks I went to Ace hardware and took care of it myself. Then in June 2019 I woke up to what sounded like rain in my bathroom. The water heater in the unit above me was leaking and it destroyed my bathroom. I called the emergency maintenance number and they stopped the leak. This was the day before I had planned to go on a family vacation to Minnesota. I thought this would be a perfect time for them to come and get all this done while I was away. Nope. I came back a week later and there was a hole in my ceiling where they had to remove the dry wall, water was still leaking and there was a puddle of water in my bathroom. I called again and they said they thought they had fixed it. No one ever came out that evening and it leaked until the next day. After a week of running the fan they said they would come and patch the ceiling. When Friday came around nothing had changed so I had to call again to see what they were gonna do. The next week they said they were going to work on it more and never did. It took them about a month to eventually fix the problem. Then in July my AC stopped working. They finally brought in a portable AC unit as a temporary fix. It took them several weeks to fix this issue as well. I decided I didn't want to deal with the headache of the apartment and signed the intent to vacate. I didn't have a new apartment lined up yet so I did not have a forwarding address yet. I moved out at the end of August and wanted to do the move out inspection. I received 2 emails from the office regarding the inspection. I called the office 3 times and left voicemails asking when I could come in and go over everything. I never heard back from them. 2 months after I had move I received a call from a collection agency (IQ Data) saying I am being charged $430 from Embarc. Never did I get a phone call or an email saying any of this. When I moved out I did not leave the apartment a mess and if there were any damages it was from the flooding I had in the apartment. I paid IQ data because I didn't want this to affect my credit but I definitely should not have had to pay it in the first place. I definitely feel like I deserve my $430 back from Embarc. I DO NOT RECOMMEND this apartment complex.

Jesse Stoltz

October 24, 2019

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